A purchase through this website constitutes your agreement to these terms and conditions of sale. 

 

Payment

Payment is required on receipt of order. Direct deposit payments must be made within 48 hours of the order being placed or the order will be cancelled. Orders will not be confirmed until payment is made and this includes the direct deposit appearing in Gaard Eyewear's bank account. 

 

Shipping

Shipping will be paid for by the buyer at the time of purchase. Shipping is provided through Australia Post. All orders to Australian destinations will receive an Australia Post tracking number. 

Once an order has been placed and payment cleared, the parcel will be dispatched within the next two (2) business days via Australia Post. Delivery times will vary depending on the buyer's location, please check the Australia Post website for letter and parcel delivery times. If you do not receive your order after 10 BUSINESS DAYS please contact us and we will track your parcel. 

We will endeavour to do our best to chase up Australia Post if any packages go missing but cannot replace lost parcels due to Australia Post's handling. 

If an item is damaged during shipping Gaard Eyewear will not be held responsible. 

ANY TAXES OR DUTIES ARE THE RESPONSIBILITY OF THE PURCHASER. 

  

Refund & Return Policy

We'll happily provide a refund IF you contact us within 3 days of your order arriving AND the sunglasses must be in their original packaging and unopened. Sorry but we don't offer refunds for change of mind. 

It will be the customer's responsibility to pay for return postage for any exchange or return and postage for the new item to be sent. 

 

Complaints & Issues

Should you receive your order and it has not been fulfilled correctly, please contact us within 7 days of receiving your order. You can email hello@gaardeyewear.com.au or call 0414 566 894. We will do our absolute best to rectify the situation. Unfortunately any order issues received after 7 days cannot be addressed. 

If you have any issues with any of the products we offer or any complaints, please email hello@gaardeyewear.com.au. 

 

Health and Safety

Gaard Eyewear is not responsible for any health and safety concerns caused by any product sold on the Gaard Eyewear website. If any harm is incurred from the items purchased by the buyer, Gaard Eyewear shares no responsibility. 

Additionally Gaard Eyewear is not responsible for any damage to person or property caused by the use of any of our products. It is the customer's responsibility to use any product gently and as per its intended use. 

 

These terms and conditions are subject to change.